Today was our last company visit before heading to the Mekong Delta to end our trip.
The bus driver picked us up on time and we headed out. After driving 40 minutes we arrived near a spacious and lush company campus where our host company was located. Only to notice that we were on the wrong side of the road. This was a bit of a challenge to walk with a group of 14 people over a road at rush hour time. But with a couple of hand signals and confidence to just walk on over the busy street we succeeded.
The company we visited was Swiss Post Solutions Vietnam where Jen Nguyen, Customer Management and Anatolijus Fouracre, Managing Director, gave us an introduction to the company and their IT Projects. We received an excellent insight into the operations of SPS Vietnam such as digitization, data processing and software development. The expertise of the entire onsite team was impressive.
They also gave us a tour of the whole building where we could see how their program and OCR (Optical character recognition) system works. This system analyses various documents that need to be digitalised and transforms them in a computer readable format. This information can later be used to gain useful customer data and patterns which is then processed for a personalised shopping experience.
It was interesting to see that they have customers all around the world and that pne of their main customer base is the United States.
In the afternoon we enjoyed walking around the city and going to different craft beer breweries before hitting up some street food stalls in the evening.