Ein Blog der ZHAW Zürcher Hochschule für Angewandte Wissenschaften
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From 9:30 to 11:30 AM, we visited TANA, a Copenhagen-based consultancy specializing in international development cooperation. We were warmly welcomed by Erik Bryld, Senior Consultant Partner and Managing Director, who treated us to coffee, tea, and local Dutch croissants. TANA operates with a team of 15 permanent employees and around 60 external consultants. The firm […]
Our third day began with an insightful meeting with Professor Christian Madsen at the Research Center for Government IT at the IT University of Copenhagen (ITU). Professor Madsen provided a historical overview of Denmark’s impressive digitalization journey, a process that has made the country a global leader in eGovernment. A key turning point in Denmark’s […]
This year’s study trip of the MSc program in Public and Nonprofit Management leads to Copenhagen / Denmark and will bring students face-to-face with experienced practitioners and current developments in the field. The week began with a visit to the Embassy of Switzerland in Denmark, where we were warmly welcomed by Deputy Head of Mission […]
On the last day of our one-week study trip, we got the opportunity to visit the Estonian National Audit Office (NAO). In Estonian, it translates to “Riigikontroll” the name itself holds the word “control” which implies that the NAO acts as an oversight institution of the government and other public sector entities in Estonia. It […]
After delivering astonishing musical performances at the karaoke bar last night, we rose early to prepare ourselves for a tightly scheduled day in Tallinn. Our first stop led us to a non-government organization called “Mondo” in the Creative City part of Tallinn. Inside the bright yellow building filled with hand-crafted art pieces, Melis and Maria […]
After meeting at Vabaduse väljak, which translates to freedom square, we headed to the Strategic Managmeent Office of the City of Tallinn. There we met Mats and Triin who greeted us with warm coffee during a rainy morning. Matts is responsible for the implementation of strategy, whereas Triin is in charge of the implementation of […]
This morning we started the day with a meeting with Dr. Robert Krimmer, who is a distinguished expert for digital transformation and former Professor of e-Governance. The goal of this session was to bring us the topic of digitalization and digital transformation closer. We learned from this meeting that digital transformation is not the switch […]
Governments around the globe strive for creating value to their citizens. One avenue that is more than ever pursued in this regard is the digitalization of public services. Digital public service provision promises to enhance efficiency, accessibility, and user experience. Compared to other countries, Estonia has established itself as a frontrunner in this regard and […]
The two Estonian words “Riigikontroll” and “Aitäh” probably best describe our final day in the Baltic state. And they even have something in common: Both are quite important to the lives of Estonian citizens. However, while “Aitäh” simply means “thank you” and is used frequently in everyday situations, “Riigikontroll” is the Estonian name of the […]
NGO Mondo On Thursday morning, our students group met in the hip and creative district of Telliskivi to visit the NGO Mondo. After the daily briefing we were warmly welcomed by Meelis Niine, project manager and migration expert at Mondo. Shortly after Meelis started with his presentation, we were aware that, compared to the days […]