1.0Service Engineering (ICCLab & SPLab)https://blog.zhaw.ch/icclabmunehttps://blog.zhaw.ch/icclab/author/mune/rich600338<blockquote class="wp-embedded-content" data-secret="xWb7l8RCwZ"><a href="https://blog.zhaw.ch/icclab/new-initiative-started-cloud-incident-management/">New initiative started: Cloud Incident Management</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://blog.zhaw.ch/icclab/new-initiative-started-cloud-incident-management/embed/#?secret=xWb7l8RCwZ" width="600" height="338" title="“New initiative started: Cloud Incident Management” — Service Engineering (ICCLab & SPLab)" data-secret="xWb7l8RCwZ" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script> /*! This file is auto-generated */ !function(d,l){"use strict";l.querySelector&&d.addEventListener&&"undefined"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!/[^a-zA-Z0-9]/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),o=l.querySelectorAll('blockquote[data-secret="'+t.secret+'"]'),c=new RegExp("^https?:$","i"),i=0;i<o.length;i++)o[i].style.display="none";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute("style"),"height"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):"link"===t.message&&(r=new URL(s.getAttribute("src")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener("message",d.wp.receiveEmbedMessage,!1),l.addEventListener("DOMContentLoaded",function(){for(var e,t,s=l.querySelectorAll("iframe.wp-embedded-content"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute("data-secret"))||(t=Math.random().toString(36).substring(2,12),e.src+="#?secret="+t,e.setAttribute("data-secret",t)),e.contentWindow.postMessage({message:"ready",secret:t},"*")},!1)))}(window,document); //# sourceURL=https://blog.zhaw.ch/icclab/wp-includes/js/wp-embed.min.js </script> Ongoing adoption of Cloud Computing has lead to an increase in the level of complexity of the existing services and inherently increasing risks for companies willing to migrate in order to benefit from this new paradigm. Unfortunately, one area that has not been properly engaged is Incident Management. Cloud Incident Management is a new research […]